Online money transfer is a booming trend in the online world as it is a faster, easier, and more convenient method to send in or withdraw funds without the need to go to a physical bank. Neteller is perhaps one of the world’s largest e-wallets used as a payment method for various activities, purposes, and needs. With Neteller, sending funds has never been this easy. Your recipient does not necessarily need an account on Neteller to be able to receive his or her funds; all he or she needs is an email address. But despite all the good things you’ve heard about Neteller, should you fully put your trust in them?

About Neteller

Neteller is an e-money transfer service established in 1999 handled by the Paysafe Financial Services Limited which provides an online alternative to traditional payment methods. Neteller now supports 18 currencies and conducts the transaction activities in more than 200 countries. Through the continuous success of Neteller, they are now processing billions of dollars each year. Neteller is authorized and regulated by the UK Financial Conduct Authority, hence, maintaining the highest standards in the industry around the world.

 

Deposits

Neteller offers a wide variety of deposit options for funding your account. Below are some of the most well-known and commonly used deposit methods and their corresponding fee percentages:

  • Euteller: 2%
  • HSBC: 7%
  • Paysafe card: 7.5%
  • Paysafe cash: 2.9%
  • Skrill: 3%
  • Trustly: 1.95%
  • Trustpay: 1.5%
  • Unionpay: 3%
  • Visa/Visa Debit/Visa Electron: 1.9% – 4.95%

Check Neteller’s website under the Fees section to see the complete list of deposit methods and fees.

Withdrawals

Meanwhile, Neteller offers a few withdrawal methods but still guarantee the safety and security of your funds and personal information:

  • Bank Draft: 7.5 – 25EUR
  • Bank Transfer: 7.5EUR
  • Member Wire: 10.5EUR
  • Merchant Sites: 0% Free
  • Money Transfer: 1.45% Min. Fee 0.50 USD

Withdrawal methods can also be viewed on Neteller’s website under the Fees section.

Fees

Signing up for a Neteller account is totally free, but not with their services. You have to cash out a little amount of money to complete some transactions and avail their services:

  • 3.95 USD for ATM withdrawal fee
  • 2.95% foreign exchange fee
  • 3.00 USD for paper statement fee
  • 2.99 USD for monthly admin fee
  • 5.00 USD for replacing a lost card

Money Transfer

Sending money with Neteller is surprisingly easy. All you need is money in your account and the transfer happens immediately. While other e-money transfer services require both the sender and recipient to register an account on their websites, at Neteller, they will let the recipient know that money is waiting for them. Basically, the recipient does not need any account on Neteller to claim their cash. But life becomes easier when you have a registered Neteller account because cash is instantly deposited to your account.

You may also send funds directly to a bank account, thanks to Skrill which is also part of the Paysafe Group. You may choose the country and the amount using an online calculator and pay using your bank account or card. Your funds will usually arrive in your recipient’s account in 1 to 2 business days. You may create a Skrill account and use its services for Neteller.

Rewards

When you register an account on Neteller and move funds in and out of your account, you are entitled to their Reward Points Program and earn points for every transaction then redeem these points in return for cash. Good news is: there is no limit to the number of rewards you may earn. The better news is, you may exchange your points for merchandise, digital gift cards, or cash by navigating to the Shop link, then select Merchandise, Cash-Exchange or View Our Digital Gift Cards. However, your points may expire after 14 months of inactivity. Points earned but not redeemed in any year will also expire.

Mobile App

Transactions with Neteller are now more convenient with the app now available on App Store and on Google Play. You may also check your balance and transaction history through this platform, just like what you are capable of doing with the Neteller website. Transferring money is also available through the mobile app. Uploading documents is also possible with verification of your identity by scanning your ID and uploading a selfie.

Security and Licenses

Neteller is registered under the trademark of Paysafe Holdings UK Limited, and Paysafe Financial Services Limited is authorized by the UK Financial Conduct Authority (FCA) under the Electronic Money Regulations of 2011. Furthermore, Paysafe Merchant Services Limited is licensed by the Financial Services Authority of the Isle of Man. Optimal Payments Merchant Services (Mauritius) Limited is licensed and regulated by the Mauritius Financial Services Commission as a Payment Intermediary Service.

In Neteller, your security is taken with the utmost importance. Whether you are transacting with your credit card, bank account, or any alternative payment options, Neteller got you covered. This is proven through the authorization of the UK Financial Conduct Authority (FCA) to keep your funds and personal information safe from fraud and theft.

Customer Support

When it comes to trusting a certain company with your finances, it is just right to find the company with an accurate and responsive team of customer support. Neteller offers a few options to contact their customer support representatives.

Frequently Asked Questions:

If you have queries which you think is quite general, you may find the answers to your questions on the FAQ section on Neteller’s website.

Email Support:

You may send an email to Neteller’s support team when you can’t find the answers on the FAQ section. Contact them through their email address at support@neteller.com.

Phone Support:

Thankfully, Neteller is just one call away with their phone support line at 1-855-769-3600.

Social media accounts:

With the technologically advanced world, it is just right that Neteller moves along with it through their social media platforms:

Verdict

Money transfer: check. Rewards: check. Security: check. Customer service: all check. However, Neteller’s charges may seem costly compared to other competing companies. Nevertheless, Neteller is worth the risk.